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Disconnected phone from wifi via virgin connect app and now cant get back on.

GNT99
Joining in

Hello. 

So in order to try and make my download speed quicker on my xbox, I decided to disconnect all other devises using the virgin connect app. I did not realise at the time that in order to reconnect these devises, the app would require me to be on the WiFi to do that. And since I disconnected it, it won't let me. So now I have no way to reconnect my devises. What do I do? 

2 REPLIES 2

Client62
Legend

Disable MAC filtering to re-enable Paused devices

Login to the Hub's menus at http://192.168.0.1

1) Advanced settings >>> Wireless >>> Security

   1.1) then set Wireless MAC Filtering to Disabled

   1.2) "Apply changes"
 
2) Advanced settings >>> Security >>> MAC Filtering

    2.1) then delete all entries in the MAC filter list

    2.2) Enable Always on

   2.3) "Apply changes"

Tudor
Very Insightful Person
Very Insightful Person

As @Client62 explained this is this way to go if you can get into the hubs settings. If not, the sure fire way to get back in is to do a pinhole reset of the hub.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2