Recent DiscussionsUn paid bill after contracted ended. This is a bit of a long description but here goes. Around 15 years me and my flat m8 got virgin media broadband in the flat m8s name. After only a year he moved out but granted me permission to keep ...Remote Reboot/Restart of Hub Hi, I'm away from home currently but need to Reboot/Restart my Router. I don't see anyway of executing this personally, so can someone from VM Support carry it out. Please Note: I do NOT want a RES...Broadband keeps going off at the same time Hi, I have a problem with my broadband going off, it has gone off 4 times in the past 7 days and each time it remains off (blue light flashing on router) until the early hours of the morning. For the...SuperHub3 Randomly Rebooting Hi there We have a SuperHub3 which just recently has started to randomly reboot. Tend to mainly notice this when working from home during the day. Not sure if it's a hardware or software issue but t...Red light on hub I have a hub3 and There’s been a red light on my hub all day and I haven’t had Wi-Fi access I’ve tried restarting it turning it on and off moving it all the wires everything but I still have no conne...Netflix error - VPN or proxy error Hi there First post. Had VM for a week now and been watching Netflix each day during that period with no issues Tonight my wife tries to watch a series she's binge watching and the error 'There's ...Incorrect Location for my IP Noticed the other day that my WAN IP had changed. Unfortunately this IP address is associated with VM in Glasgow but I am in Peterborough (322 miles between them). It is a pain as I now have to lis...A week to fix an outage in Plymouth??? Is everyone on holiday? Almost as bad as South West Water's response times. Makes you think about switching provider... I hear Cityfibre are extending their network in Plymouth. Perhaps some competit...Intermittent issues for 2 days Hi, As no engineers available for several days thought I'd post this here in case anyone knows why getting such bad / intermittent service. The service has been worse since locked into an extensio...Hub 5 now standard for all new connections? Hello Im planning on getting virgin media broadband installed at my new property. Are all broadband packages now provided with a hub 5? The website seems to show a hub 3 on lower packages. I’d be ...
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