Resolved! How do I order the Wi-Fi pods?
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Forum Posts
UNDERSTANDING KEY ASPECTS OF WiFi
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Getting a better Wireless Network Signal
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
POWER LEVELS & SNR: A TECHNICAL PRIMER (updated October 2016)
POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hub status data - understanding network log messages
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
how to resolve wrong email for virgin media
broardband
Router
Just been on phone nearly a hour to try and get a WiFi pod for bedroom , our connection keeps dropping as router is upstairs and bedroom down.And they say they can't supply one Not very good as WiFi drops
Resolved! Red light on Hub 3 & Amber/Red on Tivio! Patchy internet
Hihope somebody can help please. I have tried to reboot, etc but the red light on Router bene there for a few days and some of the house items like mobiles, streaming Tv etc don't connect, others OK? The Hub is in the same place been for years, not h...
Cannot connect to hub4 - WIFI still works though
Hi there,I have exactly same issue as Grumps reported over here:https://community.virginmedia.com/t5/Networking-and-WiFi/Hub4-amp-Connect-app/m-p/5490761I have a hub4. I cannot connect to it via IP. Well, thats not quite true. I can connect, I get fo...
Resolved! Set up Fee
I’m already a customer with M250 fibre broadband, looking to upgrade to 1 Gig but says I need to pay £35 to activate, whereas new customers don’t need to pay the fee. Appreciate I need a new hub, but don’t see why I pay and newbies don’t .
VM connect app can't find Hub 5
Recently had virgin media technician out as same issue as subject. He has installed a Hub 5 but we are facing same issue with the app.I would like to control the WiFi remotely by pausing individual devices and use the WiFi pods. However the VM conne...
Are my downstream/upstream powers okay? I am experiencing high download/upload latency
Hi all, I've been facing issues with my wifi recently where my connection drops. The speeds are a little bit lower than expected sometimes, but the main issue is the intermittent wifi. Sometimes pages do not load, my connections drop, and I disconnec...
Loosing the will to live - packet loss / t3 timeouts
Hub 3 in modem mode.We've had ongoing issues since November with intermittent loss of service. I've had countless calls with Customer Support, who are all very pleasant but aside from endless hollow reassurances have proved unable to identify or reso...
Virgin Hub 5 won't work in Modem Mode
Hi everyone - I need your help before I lose my sanity.Upgraded from M500 to 1Gig broadband with Virgin when I recontracted a couple of weeks ago. I previous had a Hub 3, running in modem mode with my own Linksys mesh wifi hardware. All worked perfec...
Hub 3 box
My Hub 3 box has a constant red light on it, having reset the box twice still same issue, Wifi seems ok ....having read other posts all seem to require a new box ...Virgin chat line is hopeless ....how do I get a new Hub ???
