on 28-04-2023 15:54
I have the CATV box in my garden. Myself and neighbours cable runs along my side of the garden then cuts under the fence into his garden then the main cable goes up the wall. He is no longer a virgin customer and is wanting to cut the wire. It’s it possible that the cables be brought back acrosss to my side of the fence then his unused cable be fed back into the ducting pipe along with the other cables in the box.
on 01-05-2023 09:06
Hi @Bigryan85 👋 Thank you for your post 😀
In order to look into this for you further, we will send you a private message. Look out for the red envelope in the top right-hand corner.
Regards,
Daniel
on 03-05-2023 13:47
Hi not received a red envelope. Thank you
on 05-05-2023 14:03
Hi @Bigryan85 thanks for your reply on here.
We can see Dan did send you a PM which is great news - hopefully we can get all this sorted for you 😊
Many thanks
on 18-05-2023 13:39
Just to confirm that cliff did an excellent job fixing this. Very pleased and he took only 15 minutes to complete job.
on 18-05-2023 13:40
on 20-05-2023 15:55
Excellent news @Bigryan85, thanks for the update.
Do please feel free to come back to our Community Forums, if any further assistance is required from our team.
Kindest regards,
David_Bn