cancel
Showing results for 
Search instead for 
Did you mean: 

Hub 3 red light always on

Flatcap100
Joining in

Should hub 3 be replaced?

Red light on all the time. Tried all recommended actions but light stays red. Hub is not overheating and can still connect to wifi.

Have disconnected hub from mains for 30 minutes and reconnected. Have used reset button. Have waited four days after repeated resets. Hub still shows solid red lower light.

Worried that box could overheat and I would not be aware of it as warning light already on red all the time.

2 REPLIES 2

Steven_L
Forum Team
Forum Team

Hello Flatcap100,

Welcome to the community and thanks for taking the time to post here on the forums. I’m sorry to hear of the issues that you’re having with your router at the moment.

I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L

Steven_L
Forum Team
Forum Team

You're very welcome Flatcap100 and please let us know how the visit goes, if you get the chance to do so 👍

Kind Regards,

Steven_L