Have you used the /check-services/i function? You can also a run a test on your equipment from there. If nothing is showing you could also try the Service Status number 0800 561 0061. This often gives details of more local issues down to postcode level.
Dave
I don't work for Virgin Media. I'm a Very Insightful Person, I'm here to share knowledge. Problem solved? Click to mark as a Helpful Answer, or use Kudos to say thanks The do's and don'ts. Keep the community welcoming for all. Please read the FAQ's
The Service you do for others is the rent you pay for your room here on Earth - Muhammad Ali
