Virgin Media account number is wrong in app

[JAUDSLEY]

When I try to log in to My Virgin Media account on the App it logs me in to an old account that was cancelled, and not my new account. I have both the old and new account numbers but cannot find a way to change which account number it logs in to. Help!

[Steven_L]

Thanks for coming back to me JAUDSLEY, I sent the message over to you around 2 hours ago. 

If you are using a PC/Laptop then you can just click on the little ✉ at the top right-hand side of the page to access your inbox.
If you are on a mobile/tablet device then click on the little circle icon in the top right  and then select 'Messages'.

Kind Regards,

Steven_L