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- I have an old account which was deactivated and set up a new one a few weeks ago but the app is still connected to the old one as they have the same email how do I change this over so can see the new accounts details how do I change this over ????
Hi, It will not let me register for myvirgin media. It says issues with password but i have tried all variations that meet their requirements. I think others have had this issue. Any helps please.
I’m unable to download anything onto my iPad from the Virgin TV Go App
Hi, hope you are well.I've been trying to access my virgin media store but I can't as it's says I have the maximum 5 devices registered. I don't have access to any of the devices anymore so it asked me to contact customer services to remove the devic...
I only have access to the emails via my iPad so I am unable to open the link in anything but safari. Please can some help
Hi I have tried all I found in the forum to reset my virgin media password and does not work, error API03
I have recently moved house where I had a verging media package, I have now cancelled that package and am on a new one, however when I go to sign into my account it is still linked to my old account saying I disconnected, tried to speak to someone at...
Homeworks added without consent, did not ask for it, and don't want it. Please remove from my packge.
I closed my old account, moved house and now have a new account/area code but the app only shows my old account details. How can I get the app to reflect my current account details?
I made an appointment on the app yesterday; I’m just wondering why it’s still not showing? Does that mean my appointment isn’t confirmed? Thanks x
