Recent DiscussionsCan't take incoming calls-'number does not exist' I cannot receive incoming calls on my landline.Tried with various mobiles and get the message 'the number does not exist'. Changing the way you sign in to My Virgin Media On 19 June I received the Email below from Virgin Media I have attempted to log i to my Virgin Media but neither the Virgin Media nor the third party Email addresses work with the password. I have t...2 Superhubs showing on my account details Hi, Not an urgent one, but was a bit confused to see the app suggesting that I have 2 superhubs. Definitely only got the one, and worried that if I were ever to cancel my services that I coul...Signed up with wrong email address Hello, I have made a similar mistake as others and missed two numbers out of my email address and so won't receive the confirmation email for the broadband package I have just purchased. Please cou...SolvedUnable to see new account in app after moving house Hi, I moved house 4 weeks ago, my account is still showing my old account (closed) and i cannot see my new account, can someone please help, I tried to register new account under a different email...VM Connect "Account is inactive or closed" I need to order a wifi pod due to wifi black spots. Trying to get into the VM Connect app in order to run the test, however, I get the error message "account is inactive or closed". It offers me the...Unable to re-set password in app Ive tried this several times and not receiving the emails to reset password - cant face trying to get through on phone - can I get help here? username or password invalid i can sign in to this site on my laptop using my saved credentials without any problems but if i try to sign in on my mobile phone via the virgin media app i cannot log in as it does not recognise ei...Cannot access my virgin media account I have been a long time amount holder with virgin and currently I cannot access my virgin media account. I have a blueyonder email address that I always use to sign in. I have tried resetting passw...SolvedCan't register Virgin Media account When trying to register for My Virgin Media, I cannot get past the create a password stage. I get the error "Sorry, there was a problem registering that password. Please choose a different one." I h...
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