Forum Discussion

Silent_Al's avatar
Silent_Al
Joining in
4 months ago

2 Superhubs showing on my account details

Hi,

Not an urgent one, but was a bit confused to see the app suggesting that I have 2 superhubs.  Definitely only got the one, and worried that if I were ever to cancel my services that I could run into problems if the records suggest that I have more hubs than I could return.  Grateful for any suggestions on how to ensure this is rectified.

Thanks

Alan

3 Replies

  • Martin_N's avatar
    Martin_N
    Icon for Forum Team rankForum Team
    4 months ago

    Hi Silent_Al,

    Thank you for your post. It is unusal see that it is showing 2 hubs. 

    We can certainly take a look into this. I will private message you now. 

    ^Martin

  • jommy999's avatar
    jommy999
    On our wavelength
    3 days ago

    Did you get it sort out ? mine also show 2 X superhub 4 but i have only one 

    • Alex_RM's avatar
      Alex_RM
      Icon for Forum Team rankForum Team
      3 days ago

      Hi jommy999,

      Thanks for posting and sorry for any confusion with the hubs, so I can take a closer look I've popped you over a private message.

      Alex_Rm