Forum Discussion

petersladdie's avatar
petersladdie
Dialled in
20 hours ago

username or password invalid

i can sign in to this site on my laptop using my saved credentials without any problems but if i try to sign in on my mobile phone via the virgin media app i cannot log in as it does not recognise either my username or password

google has saved my log in details for the virgin media app but not the forum so how can i log into the forum on my phone without resetting my username or password? 

1 Reply

  • Adduxi's avatar
    Adduxi
    Very Insightful Person
    19 hours ago

    What site are you trying to login to?  This Community forum usually has different credentials to the MyVM login.