i can sign in to this site on my laptop using my saved credentials without any problems but if i try to sign in on my mobile phone via the virgin media app i cannot log in as it does not recognise either my username or password
google has saved my log in details for the virgin media app but not the forum so how can i log into the forum on my phone without resetting my username or password?
What site are you trying to login to? This Community forum usually has different credentials to the MyVM login.
I am trying to log in to this forum which I can do on my laptop but not on my phone. I have a different username for the forum so I was already aware that the virgin media app and the forum are two different things. I normally save the credentials into the password manager on both devices seem to have forgotten to do that with this forum
Just open the Forum on your phone and flow the link “Forgotten Username or Password” You can then reset your password. Once done on the phone, you can match the password on the laptop.
