Which flipping (polite version) username / password / PIN?
Every time I have an issue with VM and need to login I seem to be entering an incorrect password. No idea why, I have a password manager which usually tells me what I need to enter (one now filled with multiple entries some with copious notes). Quite often I go to sign in to Email and the bookmarked URL doesn't work (usually get an error message, again, I don't know why VM make this difficult everyone else seems to handle it).
So, how many passwords/accounts are there? Could someone from VM just list where I need a particular password or username and for any online services where the actual login page is. For example, and not limited to:
- Broadband / TV - account
- Email (blueyonder) (incidentally the username for this now seems to be my Gmail email address, oh wow)
- Email (blueyonder POP3 settings for Gmail)
- Virgin Media TV 360 box (need for resetting yet another PIN)
- Customer Services - telephone username / PIN?
- VM Community
- anything I've missed?
Why can't VM just have a single account name for everything and simplify it for all their customers who have a billion other passwords to remember and VM is not the centre of their lives?