Change account number

[Ckuk]

Hi I have a new contract and need to change the account number associated with my email so I can access the new information with the app

[Davechiz]

Hi

I'm having the same issue with old account number, I've tried setting up on another email but it just keeps going back to the old number and I can't check services or get my volt benefits. Please help 

[Akua_A]

Hi @Davechiz 

Thank you for reaching out to us regarding this account number issue. We can understand the inconvenience caused and want to best help. To best look into this, I am sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. I'll be in touch soon.

Thanks,

[Akua_A]

Glad to hear this @Davechiz 

Please do not hesitate to contact us if you need any further help and we will be happy to assist. 

Thanks,