When I log into my virgin media account, it does not let me view bills as it says it is not the main account. When I ring virgin media they say the email address is linked to my main account, so I'm unsure how to proceed? Any ideas on how I can get t...
Hi,I have recently moved house, and need my new account number adding and old one removing, using my existing email address.Can you please assist.
I'm out of contract and I have been trying to review what possible deals would be available either on the website or through the app. However, each time I attempt to view anything I encounter this error. I suspect it's because I was originally intend...
I tried to set up my virgin media account, I got the verify email, after I clicked the link in the email, it pops up my link invalid, ask me to set up my account again. I tried & got the verify email again, but still link invalid, cannot get through ...
On 21st February 2024 I was looking to renew my contract with Virgin Media and found a handy Contract Renewal Offer button in my customer account. I clicked on that and was offered £83/month renewal price. I then called Virgin Media to check if there...
Been trying to get into my online account, received an text message saying the email address we have no longer exists, is there an easy way to sort this on line tried various different ways to access our account so I can make some changes, the though...
I recently got a new router with Virgin Media but I previously had a VM account with my phone contract. I tried to log in to VM Connect so I can check on my router status but obviously I couldn't remember the password from so so long ago.Here's the s...
Hello, I accidently entered the incorrect email address when signing up to My Virgin Media account, and therefore can't verify it. Can anyone help please? Thanks
How do I get virgin media to send the email I should have received when I joined. Have tried phoning but have not got any where. With out this I’m unable to use virgin to its full potential. I must say I’m not impressed so far with Virgin and thinkin...
I have been online as a new customer for a week now. I keep trying to register and all i get is this message..Sorry, there was a problem registering that password. Please choose a different one.I have tried all different platforms and passwords. I ha...
