Akua_A
Forum Team (Retired)
Joined 5 years ago
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Re: Returning Virgin kit back
Hi akocharyan Welcome to our forums and thank you for your first post. Sorry to hear you are having issues with your equipment return. We can understand your frustration and we want to best help. We are sending you a private message to best look into this. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks,50Views0likes0CommentsRe: Area Reference Code
Hi gusdar Welcome to our forums and thank you for your first posts. Sorry to hear you have never received the area code. We want to do our best to look into this for you. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks,28Views0likes0CommentsRe: Returning kit
Hi blueboxmedia Welcome to our forums and thank you for your first post. Sorry to hear you are having issues with the equipment returns on your account. We would be happy to take a look into this for you. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks,14Views1like0CommentsRe: Mixing White & Black WiFi Pods
AdamWiggy We can look into this for you for the best possible resolution. To do so, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks,54Views0likes0CommentsRe: Constant small packet loss dips in SS2
Hi alphaomega16 Sorry to hear you are still having issues with packet loss. We can understand the frustration caused and we want to best help. We can see you are currently in private messages with a member if our team. Please remain in contact there and we will do our best to help. Thanks,27Views0likes0CommentsRe: Sorry, we can't sign you in just now
Hi AWVM05 Welcome back to our forums and thank you for your first post. Sorry to hear you are having issues when trying to use the email app on your laptop. We want to best help from here. To look into this, please confirm if you get the same error when logging into webmail? Also, do you use your third party app password when using the email app as seen here? Thanks,67Views0likes0Comments