ContributionsMost RecentMost LikesSolutionsRe: Verification Email not received Can you let us know what device and browser you are using so we can better understand and help? Re: Verification Email not received Hi joalba , sorry to hear this. What happens when trying to respond to our PM? Do you get an error message? Re: Verification Email not received Generally to access your account now, you have to create a VMO2 ID as seen here and then link your O2 and VM accounts. Your VMO2 ID acts as a master key for your VMO2 products and platforms. To best help, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks, Re: Visible cable In driveway needs re burying We truly apologise for this on behalf of the team. We understand your concern. We are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks, Re: Netflix Glad to hear IT was able to help skrs. Please do not hesitate to contact us if you need any further help 😊 Re: NETFLIX ACTIVATION In this case, we are sending you a private message to further look into this. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks, Re: No Quick pay confirmation email received after paying bill manually? Thank you for letting us know. In this case, we are sending you a private message to further look into this. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks, Re: Virgin Media Account - Can't sign In? Sorry to hear your issue is ongoing Revans0718. We would be happy to look into this for you and chase the work done by IT. To do so, we are sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this. Thanks, Re: Ultra HD free in December? Hi bobbles69 Welcome back to our forums and thank you for this query. Sorry to hear there is some confusion regarding this offer. You may find the following link useful. Please try rebooting your hub as seen here and let us know if the issue persists. We will be happy to help from here. Thanks, Re: Please help Hi Worthog567 Welcome to our forums and thank you for your first posts. Sorry to hear you have had this experience with us. We can assure you that truly aim to support all our customers and their individual needs. We are sad to hear we have let you down and we want to best help from here. We are sending you a private message to look into your pod request. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this Thanks,