on 28-12-2023 14:22
I purchased a mobile phone and Nintendo Switch from you in 2020. I require proof of purchase for the Nintendo Switch in order for them to repair it under warranty. I am no longer with you for my network provider and cannot log into my account. Please can you assist me with the proof of purchase?
Thanks
on 28-12-2023 16:36
Hi con_06,
Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐
We're sorry to hear the Nintendo Switch needs repair.
Did you purchase it as a free gift as part of the phone deal or did you purchase this on it's own?
Let us know so we can provide further help.
Thanks,
on 28-12-2023 17:15
Hi,
it wasn’t a free gift we had to pay for it along with the phone in the deal.
thanks
on 28-12-2023 19:38
So we can get a few more details from you,
We've popped you over a private message.
Alex_Rm