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Forum Posts

Virgin mobile credit agreement details

  I'm writing to express my concerns as I am unable to access my credit agreement details, particularly the security key. Despite having all the necessary information from the start of my contract, I'm facing difficulties in managing my account. I at...

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Sheyma by Joining in
  • 11 replies
  • 1 kudos

Trouble Creating a Virgin Media O2 ID

Hello,I've recently renegotiated my Virgin Media contract and gained the use of an O2 sim card.I'm having trouble linking my VM account to my O2 account to create a Virgin Media O2 ID.To start the process I followed this link:https://www.virginmedia....

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Security Key

Hi, I understand that the credit agreement number is on the DD to virgin, however I cannot find in my e-mails the security key needed for 2 handsets, are you able to point me in right direction? I am pretty sure the 2 handsets are paid off as I canno...

Credit Agreement

I need my credit agreement. I have not kept the emails at all with the credit agreement number nor the security key. I have nothing. I have called o2 and they don't have a copy of it either. I can see the DD on my bank statement.Can I have access to ...

mamabear by Joining in
  • 4 replies
  • 0 kudos