Kath_P
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Re: TNT sports pending
Hi istvanszlavik, Thanks for coming back here. We're sorry to hear this has been ongoing for so long. Stream issues are a little more difficult to resolve as we're not able to add or remove add on's via the Community. Only you can do this via your My VM account. When going into the subscriptions app, does this allow you to add TNT Sports there? If not, what error message are you getting? Many thanks,5Views0likes0CommentsRe: Can't login to my account to manage settings or view contract details
Hi avi10, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ We're sorry to hear you're having issues with logging in to My VM. Can you please try refreshing the cache and cookies on your browser to see if this helps? Please also make sure you have no pending system or browser updates too. Let us know how things go. Many thanks,9Views0likes0CommentsRe: Closing bill Not Received
Hi Adam, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ We're sorry to hear you've left us and moved to another provider. The final bill is usually generated a few days after your disconnection. Please check your email or your My VM account here. If you have further issues, pop back and let us know so we can help further. Many thanks,31Views0likes0CommentsRe: Netflix Activation
Hi TP01, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ We're sorry to hear you're also missing your Netflix activation email. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :) Many thanks,57Views0likes0CommentsRe: Netflix Activation
Hi tadu, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ The description you've mentioned means that Netflix was not added to your bundle at the time the order was processed. If you're wanting to include Netflix, we can get this added for you from here. In order to do that I'll need to confirm some information with you to pass security so I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :) Many thanks,52Views0likes0CommentsRe: Netflix Activation
Hi Willdot, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ We're sorry to hear you're also missing your Netflix activation email. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :) Many thanks,51Views0likes0CommentsRe: Netflix Activation
Hi jcb1344, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ We're sorry to hear you're also missing your Netflix activation email. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :) Many thanks,13Views0likes0CommentsRe: Netflix Activation
Hi goatboy71, Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums. ⭐ We're sorry to hear you're also having the same issue. This is something we can certainly check for you but in order to do that I'll need to confirm some information with you to pass security. I've sent you a direct message to allow us to do this with you in a private space. Just click on the little ✉ at the top right-hand side of the page to access your inbox. :) Many thanks,171Views0likes3Comments