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Wrong address given on new package

JackAnderson23
Joining in

on ‎17-05-2023 09:33

Hello, 

I have recently got a new package with Virgin Media and organised an install etc. 

The only issue is, I have put down the wrong address on my account, is their a best way to rectify this?

Thanks,

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2 REPLIES 2

newapollo
Very Insightful Person
Very Insightful Person

on ‎17-05-2023 13:17

Hi @JackAnderson23 

You could try calling the pre-installs team on 0800 052 1734

They are open  8:00am to 9:00pm  Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday

Dave
I don't work for Virgin Media.
I'm a Very Insightful Person, I'm here to share knowledge.
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Kain_W
Forum Team (Retired)
Forum Team (Retired)

on ‎17-05-2023 13:21

Hi JackAnderson23,

Thanks for your post and welcome to the community.

Just so we investigate this further I've dropped you a PM.

This message will appear within the envelope icon at the top right of the forum page.

Regards,

Kain
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