Resetting password - link expired

[deej05]

I’ve been trying to reset my password however the result ends up that the link is always expired. What is the correct fix here? Thanks 

[Alex_RM]

Hi deej05,

Thanks for posting and welcome to our community 🙂

Sorry to hear you're having some trouble resetting your password, so I can help I've popped you over a private message.

Alex_Rm

[Flocat38]

I'm having the same issue and i seems a lot of people are. Surely if this is a known problem you should have fixed it by now? I have tried all my devices and have the same issue on everyone of them. 

[Arissa_H]

Hi Flocat38 👋🏼.

Thank you for posting, welcoming you back onto our community forum 😊.

Sorry to see you are unable to reset your password.

So I can help and look into this for you, I will be private messaging you. 

Look out for the envelope ✉. 

Thank you.