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Have not received welcome email with account number

jwilliams58407
Settling in

Hello.

I have not received my welcome email with my account number and area code on. I have tried to contact customer services and they wont help me without an account number and I am going round in circles.

How do I get my account number and area code to set up my  online account?

Thanks, Josh. 

1 REPLY 1

Arissa_H
Forum Team
Forum Team

Hi Jwilliams58407 👋🏼.

Thank you for posting and welcoming you onto our community forum 😊.

Sorry to see you have not had your welcome email ☹.

Have you checked your junk or spam incase it has gone into there?

Let me take a look for you, in order for me to further investigate 🧐.

I will have to private message you. 

Please watch out for the envelope ✉.

Ari - Forum Team


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