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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Access blueyonder email address through Thunderbird email client

Can someone help pleaseSince the weekends emails episode with Virgin media, I am now unable to access my blueyonder emails through Thunderbird email. I can assess the email account online through the Virgin media sign in. I have tried to set up the a...

colingcp by Joining in
  • 19 replies
  • 0 kudos

connection to the server timed out

I have been recently getting the following message when attempting to download emails via the thunderbird client "connection to the server timed out" Can anyone assist with getting this fixed, please?   

spud1962 by Dialled in
  • 9 replies
  • 0 kudos

Email Help Please

Since Virgin updated email Thurs/Friday. I am unable to access my emails on my computer.Ipad phone working ok. Desk top cannot send or receive.Message when sending Your message was sent but no copy in sent folder but it's not sending as recipient not...

Can’t get email working on Amazon fire tablet

HiTrying to set up email on one of my wife’s elderly friends new Amazon fire tablet. I can log on to virgins webmail on my iPad hence know email and password is correct.——-EDIT; Just tried adding it to my iPads email, no response from imap server or ...

HobGoblyn by On our wavelength
  • 6 replies
  • 0 kudos

Email still not working

My email still not working ,First it was just my ntlworld which went down 2 weeks ago now the rest of my mail accounts don’t work.any idea when it will be fixed?

email problems

I can get my emails on virgin media but it says server error after a while when i try to send. Won't download emails via Thunderbird on PC, though says it is connecting to server (the little circle then just keeps going round and round without an act...

shoshana by Joining in
  • 1 replies
  • 1 kudos

Email Diwn

Virgin said that my email would be up and running by 6am this morning.My email was down all day yesterday and still isn’t back up and running yet.Does anyone know how long it’s going to be before it’s back on line.

Stanl by Dialled in
  • 9 replies
  • 0 kudos

VM Notes missing from within iPhone Notes App

Resetting email password now requires you to generate an app pwd for accessing email from third-party. Here is the problem, after generating the pwd and updating the imap settings suddenly the virgin media notes within the iPhone notes app are missin...

Tomotank by Joining in
  • 15 replies
  • 0 kudos

“” on port 993 timed out

Since VM carried out the essential "essential work to your services” on 30th June I’m constantly getting the following error message:The connection to the server “” on port 993 timed out.Please can someone from VM let me know what...

JPL8 by Fibre optic
  • 7 replies
  • 0 kudos

Do not reset paswords in haste

I'm seeing advice from moderators to try resetting passwords.Under the circumstances that  is a BAD idea.The circumstances: Virgin media email is down. Why?What is wrong with attempting to reset your password? Think..

oldbrad by On our wavelength
  • 2 replies
  • 2 kudos