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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 14 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 78 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Email content not or very slow loading

I note your post on fault log F010322217I seem to be experiencing email content not loading.I am accessing via iPad, it loads mail subject etc, but when selecting the email it simply sits spinning saying ‘loading content’ … not all emails but seems t...

Blueyonder Email Address

Hello,My email address no longer works. I am still a Virgin Media customerI am unable to setup a new connection via IMAP on both an iPad and Outlook, nor am I able to sign into the webmail (My Virgin Media - Quicklinks - Virgin Medi...

Resolved! blueyonder email blocked

Hello, suddenly this morning, I can't send or receive any email on this account. I can't log into my webmail on virginmedia website. It says : Your mailbox is not available at the moment.Or you may not have an active mail account with us.If you have ...

Marva by On our wavelength
  • 6 replies
  • 0 kudos

Resolved! Blueyonder email not accessible

Over the last few days my husband has lost access to his Blueyonder email account from phone and tablet. He has had the email account for over 10 years no longer Virgin customer due to Virgin not being in our area. Is there any advice on how he can r...

karenh73 by Joining in
  • 6 replies
  • 0 kudos

Resolved! Access to e-mail address

Hi, many years ago I was a customer and had a e-mail address.  I have some accounts on websites still linked to it.  Is it possible to have this e-mail address linked to my Virgin Media account (if it hasn't been reassigned)?

forgotten password for Ntlworld email account

HI there, i am the account holder for our Virgin media package including email. I have linked a couple of Email accounts to this, those being my husbands and my 2 sons, the only problem is that i cant remember the password to my sons account [MOD EDI...

Terri73 by Joining in
  • 2 replies
  • 0 kudos

Locked out of NTL World account

Hi, I am unable to access my NTL World email via the Apple Mail Account. Despite changing my password I’m still not recognised by the system.I can access NTL via my Virgin Media account.Spamhaus indicates my IP address has been listed and removal fro... email is locked

My email account is locked and I cant seem to find a ay to unlock it, anyone help please?I havent been able to receive emails for over a week now, just seem to be going round and round in circles. is there anyway to get it unlocked please?...

abbey49 by Tuning in
  • 57 replies
  • 1 kudos

Access an old ntlworld email address

Hi, I have seen in previous messages that a forum person was able to help people access old NTL world emails.  I'm hoping the same might be possible here, so very much hope a virgin media forum support person can reply.  Thank you.