Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
I cannot log in to Virgin Media. I need to have my bill corrected as being charged for access to Netflix which I don't use. On Firefox I keep getting the message "BAD REQUEST", even when I try to access the website. On Safari and on the mobile app, I...
Hi,I'm a current virgin media customer.On Friday afternoon I lost access to my virgin.net email address which I have been using for around 30 years.When virgin changed over to virgin media email addresses, in around 2012, I was allocated a new virgin...
Hi I have an old ntlworld email that I have access via IMAP on gmail on my iPhone but i cannot access the credentials, to migrate the account to my new phone A long while ago I registered a virgin email account with this email address when ntlworld m...
For days now i keep getting 403 forbidden when i try to sign into my email account, the same happens on other browsers and mobile. I have cleared cookies cache etc and it is still the same. I need to access my email. thank you for any help anyone can...
Hi, I had my ntlworld email on my Samsung phone but it constantly forgot the password so I took it off and tried to add it back on using imap. I ended up resetting the password but when I try to add it it just says that details are wrong. I am using ...
I also have been locked out my emails since yesterday morning. On all host email platforms and virgin media also. Being locked out of virgin media has never happened in 20 years. This is very stressful now as I do not have an account with virgin only...
I have an old VM email account that I have kept after leaving VM and have used it for about 20 years. I've recently tried to access it on my laptop but I have forgotten my password. I have tried to reset my password but every time I do I get a messag...
Could anyone help me with closing down an old ntlworld email address?It has been hacked and is now compromised.TIA
My wife has recently purchased a new android phone, but when I transferred all contents from her old phone her ntlworld.com email account did not transfer. I have tried to add this account but it does not accept her password and when I tried to retri...
I have an ntlworld email account. My email account is on the favourites bar in by edge browser. Working happily for years. All of a sudden I couldn't log directly into my email accountNow, clicking the email link directs me to my wife's email acco...
