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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
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Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
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Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
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Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
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Resolved! Support for vulnerable customers

My mum is having problems with her email account - it's showing as being unavailable when she's logged in to her Virgin Media account.   She's changed the password and waited for an hour before trying to log in again as per the instructions on the sc...

How to stop Failed delivery emails resending

Hi, I keep getting    Mail delivery failed : returned to sender Messages from the Mail Delivery Service. It appears to be resending to the same email address which I don’t recognise in Chinese characters. How do I stop this being resent please email hacked

i am no longer a virgin media account holder as we moved house to an area where it isnt accessable.i still have email account which has been hacked ,tried customer services but as i am no longer a customer they cant help  i either need c...

Unable to Change ntlworld email password

Can anyone help please?Many years ago I created several secondary email accounts, some were to move to as my original email was getting so much spam, but one was for my wife.She's forgotten the password and so we have both tried to reset it. It allow...

Rich_N by Joining in
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I missed the deadline to give feedback for broadband installation so would like to say thanks to Darren in Belfast ID Number: 18106 for helping getting our broadband and tv set up - sorry i didn't reply to the survey in time but it would have been 10...

clarerw by Just joined
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lost email address

hi, hoping someone can clarify things for me an possibly help.recently I have lost access to my secondary email address, ive been using it for at least 7 years and it is now my preferred address is the old nil one is just ridden with junk.when I look...

Resolved! Mailbird email slow with Virgin mail

Hi All, I use Maibird for email & for some reason it has got really slow with my Virgin Email address posts. If I use Mailbird & send via Gmail of Hotmail it sends & receives  instantly. However with Virgin email it's queued for ages with basic email...

Brillo by On our wavelength
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  • 0 kudos

Ntl world email hacked

Hello there,I have been using an ntl world account that has now been hacked. I cannot get through to anyone on VM call centre to help with this. I’ve read some similar posts on this forum and it seems the account needs to be deleted, please can this ...

Meghick by Joining in
  • 1 replies
  • 0 kudos