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Sending email using your own domain

Introduction Email is evolving new methods to combat spoofing of email addresses.  While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 16 kudos

Orphan Email accounts

IntroductionThis information applies to all four Virgin Media Email are increasingly coming on the Forum's after having email accounts locked/deleted.  This post looks at one of t...

ravenstar68 by Very Insightful Person
  • 0 replies
  • 81 kudos

Outgoing Authentication Issues? - Check Email Logs

IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...

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ravenstar68 by Very Insightful Person
  • 0 replies
  • 22 kudos

Ravenstar's Email FAQ's

The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...

ravenstar68 by Very Insightful Person
  • 8 replies
  • 7 kudos

Email still not working

I cannot access my vm email account and new contract from o2 registered to that email address? Not sure if I should name the account but it is a secondary email address with error message.

phammond2 by On our wavelength
  • 5 replies
  • 0 kudos

No webmail

So after having no access to webmail at all since 20th June I get it back for 25 minsish tonight so I am frantically trying to deal with my emails. Yeh guess what I’m locked out again!

Password reset

Following the recent email outages I have managed to regain all my email accounts apart from my [REMOVED] which does not recognise the password and tells me to phone in but your system has no facility to handle this and cuts me off. Th...

Oscar109 by On our wavelength
  • 1 replies
  • 0 kudos

Second ntlworld email problems

Has the latest email problems been resolved yet?My primary email account seems to be working ok but nothing happening on my second email account???Any help would be appreciated, thanks

JaneG1 by Tuning in
  • 16 replies
  • 0 kudos

Resolved! Emails still not working on iPhone!!

Phoned Virgin 7 times over 2 weeks, emails still not working on iPhone. Tried everything I have been told to do, just feels like no one listens or cares! Please Help! 

rmcd by Tuning in
  • 23 replies
  • 0 kudos

Lost email account

Hi ever since maintenance on virgin emails the other week I am unable to access one of my email accounts. This is the one I use for all my important emails. This is the error message I get, I have been unable to access this account for over a week no...

Tmc12 by Tuning in
  • 1 replies
  • 0 kudos