Introduction Email is evolving new methods to combat spoofing of email addresses. While there used to be no checks on what email servers can be used by particular domains, that is no longer the case. Consequently when sending using your own domain u...
IntroductionThis information applies to all four Virgin Media Email domains.virgin.netvirginmedia.comblueyonder.co.ukntlworld.comCustomers are increasingly coming on the Forum's after having email accounts locked/deleted. This post looks at one of t...
IntroductionThere have been a number of threads on the boards lately where people have been seeing the password prompt pop up when trying to send e-mails.While the symptom is the same for many users, there are actually a number of possible causes.Bro...
The aim of this thread is to collate some of the stickies I have made in the past into one thread. In here you will find the following FAQ's Understanding Email Block ListsSPF, DKIM, and DMARC explainedGeneric/Dynamic host names prohibited - an expla...
Hi all, We're aware of an issue where customers emails account may be locked recently and this may be due to our spam and abuse system being updated. If you find yourself unable to log into your email account, please perform a full virus scan on all ...
HiCan someone remind me how to access a secondary email account via the web? . I have Gmail set up to import which is working fine (I think using an App password provided by VM some time ago) but I have no idea now what that is, the webmail password...
Hey you guys...For the last 3 (three) days both myself and my wife have been unable to gain access to our (ntlworld) email accounts. We have changed passwords and completed ALL of the "fixes" advised on the website. The message we receive whilst tryi...
My virgin.net email account recently stopped me using an alias (without warning), & my efforts to sort it out, combined with several DEF01 errors, have left me with no access to around 20 years' worth of emails - I've been using an alias on this acco...
Hi,I am struggling to login to my secondary VM email account which is a blueyonder account using the new app password on my Outlook and Apple apps.I am not sure which email account to use, can someone DM me please?ThanksSimon
I have just learnt that the new policy is that any My Virgin Media username now has to be a non VM email. I am told that I now have to change the usernames on each of my VM email addresses to a non VM email address.I am unaware of any official notifi...
Bad RequestYour browser sent a request that this server could not understand.Size of a request header field exceeds server limit.I get this everytime I try to get on to my email.
When accessing email through : mail.virginmedia.comI get this messageBad RequestYour browser sent a request that this server could not understand.Size of a request header field exceeds server limit.PLEASE HELP!
Have tried several times to change my password but always says that I haven’t met requirements even though i have tried multiple attempts within the guidelines. Need access to my account so would like this sorted. Please can a human help me, and chan...
How can this be resolved I've been asking the community for days and no answers forthcoming. It's doing my head in
Resolved Hi, We are aware that some customers are experiencing issues with their email service and are very sorry for the inconvenience this is causing. Our teams are working flat out to fully restore all emails as soon as possible. ModTeam Update 13...
