Everything worked fine on the tv through the jvc tv apps. But crashed when we used virgin mini box. When we had the mini box installed everything worked fine but after but 5 weeks ago we had issues with apps through Virgin crashing, we thought it was our jvc tv so purchased a new tv. This did not cure the problem, I contacted virgin and they sent an engineer out who replaced the mini box, this also did not cure the problems. I tried in vain for the next 4 weeks to get it sorted and kept getting pointless emails (7 in total) telling me the issue was beening worked on which clearly was a lie. I eventually got another engineer to visit and he changed the box and cables but this did not cure it. He said it was probably an issue with our new JVC tv and was likely to be a compatibility issue, we have now purchased another tv but avoided jvc and purchased a Hisense tv, the apps now work through the mini box, we still have the occasional glitch when watching itv x, we it goes to add breaks the adds do not play out the cut off and go to next add (not that I want to watch the adds) but this does not happen through the tv apps not using virgin. Last night it all happened again with apps crashing and when watching items on watch list system keeps buffering and coming up with various error codes, checked settings on tv and Wi-Fi signal good. So I suppose your answer would be it’s my tv again. This is beyond a joke now.
