VMTV GO website will not load on laptop
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on 30-09-2024 19:29
VMTV GO website will not load on laptop. Just keeps on the red background page. Working fine for years then last night started getting very sluggy now today it won't load at all. Works on my other devices. I have cleared cashe and cookies etc
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on 01-10-2024 19:47
Hi @MarkH28 👋
Welcome back to our Community Forums and thanks for your post.
Sorry to hear you are having issues with TV GO on your laptop.
Have you tried using a different browser?
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on 02-10-2024 13:44
Hi Ayisha
Yes have been using google crome for years then suddenly stopped working on it few nights ago tried microsoft edge gets 2 sign in page just keeps spinning after entering password, which is 100% correct then it times out. Tried incognito mode loads the home page of vmtvgo but then does the same when I enter password...times out.
The app also doesn't work on laptop wont load.
Works fine on my phone.
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on 03-10-2024 14:59
I'm so sorry to hear this @MarkH28
Have you tried uninstalling and reinstalling the app on the laptop? Have you tried via an incognito mode on the web page?
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on 03-10-2024 21:06
Hi Ashleigh
Devices were deleted and re registered and its working now. Thanks
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on 04-10-2024 13:18
Hi Ashleigh
Can you reset my vmtvgo app it's stopped loading again on laptop. I'm having problems with youtube and deleted cookies etc to try fix it now vmtvgo won't let me sign in again
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on 04-10-2024 15:39
Hi Ashleigh
It's now ok i just reinstalled windows on my laptop