TV on the go
For Virgin TV Go, TV Control, and other mobile TV apps
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Forum Posts

TV Go - Connection showing offline

Hi,  we're aware of an issue that may be affecting some customers using the TV Go app for functions such as the remote control function, or viewing recording whilst on their home network. When trying to do this, TV Go will advise that the set top box...

ModTeam by Moderator
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  • 0 replies
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TNT sport lag

I've tried to watch the multiple live TNT sports events recently on my laptop using both the virgin go app and multiple browsers and in each case the stream was unwatchable, with constant buffering issues. No issues watching live sports on the sky go...

Tv go app, not connecting

I have this issue right now. Tried uninstalling the app then reinstalling but still no good. Reading other posts on this site it doesn’t seem a reboot of the tv box will fix it so not done this yet but will maybe later when I finished recordings in p...

viczig by On our wavelength
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  • 1 replies
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Virgin on the go app

I have the Virgin tv app and for the lt few weeks it hasn’t been working it mentions about copyright issues !?? can anyone at Virgin advise how to solve this issue ?!!! 

Error code: VGC-4253024462:4253024462

skysports not working on the desktop, has worked fine for years now just starts up with a blurry picture then gives me the error code.  uninstalled & reinstalled, not helped.

Unable to sign in to TV go on PC using Chrome

In lieu of channel outage issue on V6 box was hoping to use TV go on PC via Chrome which enables cast to TV. Using this link https://virgintvgo.virginmedia.com/en/settings/language/login I can get it via above - keep getting 'Sign In' but when I clic...

mtndave by On our wavelength
  • 399 Views
  • 2 replies
  • 0 kudos

Sound but no picture on my M1 macbook

macOS: 14.6.1 (23G93)chrome: Version 127.0.6533.120 (Official Build) (arm64)I've tried both Chrome and Safari. I get sound but no pictures.I've seen many people have had issues like this in the past and I've checked a few of the things I've seen reco...

garypen by Tuning in
  • 214 Views
  • 1 replies
  • 0 kudos

Virgin Plus TV app

Hello all, since August 13th the Virgin Plus tv does not work on my Firestick, in the appstore I found only the old version, someone knows how can I install the new version on my firestick ?

morinha by Joining in
  • 410 Views
  • 2 replies
  • 0 kudos