Sky sports app issues
I have been watching the football on my iPad. The full first half was fine, and with my battery low, I turned off for half time and switched back on for the start of the second. however when I did, it wouldn’t work. It would only say apologies, we can’t load the page at the moment. other channels with play and work, just not any showing the football. it does however work on my iPhone, which is the same subscription. I’ve deleted and reinstalled the app, no success. This also happened last night with the football but worked once I reset the app.Never hear back from 3rd line support
Hello, Im now losing all patience with Virgin media. I've had a problem with sky sports where I'm unable to view it via the app or browser. Everytime I contact virgin through phone or whatsapp (since May) I get up to 2nd line support and told they will email over and someone will get back to me. Not once have I heard back and now wondering what's left in terms of getting the issue fixed. I've attached a screen shot of the error incase anyone has seen this before and know the fixRe: TV Go device registration - Google Chrome
The problem started within the last week. However this same issue has happened to me before, a year or more ago. MacBook Pro (14.1.1), MacBook Air (14.1.1), MacMini (12.6.9) - all running the latest version of Chrome, but using the Virgin TV Go Chrome browser app. All affected. All want to register a new device EVERY time they are used. However the app on my iPhone 12 Pro (17.1.1) is working fine - i.e. the iOS app does seem to remember that I'm using the same device each time. No, I do not manually clear cache/cookies or have a program that does this after each session. Yes, it is happening every time the apps are used. Each time it is treating the machines as though they are a totally new device. VERY annoying! And now I can't use the service on these devices because I'm at my device limit, even though some are duplicates, and ALL of them are ALREADY REGISTERED DEVICES. Please can I get this reset ASAP, and please can a solution to this clearly serious issue be found! (This problem doesn't happen with Sky Go for example...)
