Stream box pending subscription

[Belucky]

Added sky sports yesterday to my stream box and it has been stuck on adding/pending since adding the upgrade, and after looking on here I see this is quite common problem for others too, can you fix this ASAP for me please also thanks

[Belucky]

Issue has been resolved today, all entertainment channels are working as of today 👍 but still says adding in the app 🤷🏻‍♂️

[Ayisha_B]

Hi @Belucky,

Glad to hear all has been resolved. 

Is it still saying adding in the app today?

[Shaunhare]

Hi - how was this fixed? Ice had the same issue for a month and I’ve spoke to a dozen useless people in the phone who have done sweet FA. If you can remember what they did to clear yours maybe I can tell them how to do their job and view the channels I subscribed to in the middle of September 🤣. Cheers 

[Molly_T]

Hi Shaunhare 👋

Thanks for joining this thread. Sorry to see you are having an issue with your stream box too. Having had a look it seems you are already in a PM conversation with my colleague who is investigating and offering further support. 

Hopefully the original poster can also return to provide further insight for you. 

Thank you for your patience whilst we get this sorted! Wishing you all the best. 🌞