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Signifgicant number of Pre/Post-RS errors on one single channel

fjama13
On our wavelength

‎04-04-2023 11:47 - edited ‎04-04-2023 11:51

I have a Hub 5, and there are many Pre and Post-RS errors on a single downstream channel. I was wondering if anyone could tell me if there is anything in the house that can cause interference on channel 8 (187000000Hz). I have tightened the cable and checked to see if anything would cause the cable to be deformed etc. 

I have had 2 engineer visits, and they blame modem mode, but I do not know how that can cause it. I have packet loss and reduced speeds (around 300Mbps instead of 350-380Mbps). I have provided the router stats below.

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31 REPLIES 31

fjama13
On our wavelength
In response to Martin_N

‎10-08-2023 15:42 - edited ‎10-08-2023 15:43

no, the engineer vaguely said in a couple of weeks and no reference number provided for the works. I feel like am being fobbed off to he honest.

It's been okay today tbh but as I said, I have a feeling it will return with a vengeance soon 

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Martin_N
Forum Team
Forum Team
In response to fjama13

on ‎10-08-2023 15:55

I am happy to take a look into this for you. 

I will private message you now. 

^Martin

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