Hi,I've had issues over the last few days with high latency and packet loss. I've tried resetting, router mode but I have the same issue. This is very noticeable when making video calls and it has cut off a couple of times. Can someone please look at...

I have a Hub 5, and there are many Pre and Post-RS errors on a single downstream channel. I was wondering if anyone could tell me if there is anything in the house that can cause interference on channel 8 (187000000Hz). I have tightened the cable and...

Hi,Had issues with my virgin media broadband before and getting the hub 5 has been a godsend up til a couple of days ago when I noticed the upload speeds dropped dramatically and the connection periodically drops. I have looked at the router status a...

Hi,I have been a Virgin Media customer since late march and over the last 2 weeks (ever since we had some maintenance done in the area by Virgin) internet has been unstable when downloading large files. I am using modem mode but tried router mode and...