Hi,
Can I get an opinion on my speeds and router status? For reference my broadband package is: M500 Fibre Broadband.
This was fine until O2 moved me into Volt, I'm now below 300mbps previously on 300Mbps I was getting 340-400Mbps down, O2 moved me to 500 and I now struggle to get 300.
My router gets about 40-70c operating temperature (the room is around 18-19c)
Speedtests:
In-game latency 40-120ms.
Is this all okay/good? VM was meant to do work outside due to a faulty cable about 2 years ago but never carried it out (did turn up in a van but didn't get out - rain put the engineer off? Who knows).
@legacy1, I see, that's pretty fair! It looks like I'm not going to get anywhere with speed or latency fixes, anyway. Over the bank holiday weekend I had some free time so I did a test with hotspot my gaming PC to my iPhone w/ 4G and saw 20-23ms "Avg" less latency than VM's fibre. That's on 4G I expected it to be double to be honest lol.
Also got a letter Thursday about price rise - had a 8 hour chat on WhatsApp with an agent today and first they offered me my package at £29.4 but then said they mixed my chat up with someone else's and "human error" but then I asked for that price too as same package and got told nope! £82 for me £29.4 for them lol. My price increase is £15 from 1st May.
EE's TV + Landline and 900Mbps for £40 sounds better, roll on 19th October! Openreach and CirtyFibre are cabling my street as I post this but no ETA of "Live" service.
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@jpeg1 That'd make sense I guess! Since my upload latency can peak to 300ms even @ 3am.
Although would that only be other VM neighbours or other ISPs in the green street box too? Checking VM's postal checker to "signup" as a new customer only one family down my street of 24 have Virgin Media according to the VM website anyway. Seems the majority are with BSkyB/Sky UK. Mostly retired and pensioners down here! So probably only on 20-50Mbps packages.
