Security matters
For internet security tips and help staying safer online
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Latest Phishing News 29/11/2023

Latest Phishing News 29/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 FIN...

Int-Sec by Moderator
  • 58 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 28/11/2023

Latest Phishing News 28/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...

Int-Sec by Moderator
  • 97 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 27/11/2023

Latest Phishing News 27/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 T...

Int-Sec by Moderator
  • 122 Views
  • 0 replies
  • 0 kudos

Latest Fraudulent SMS News 01/12/2022

Latest Fraudulent SMS News 01/12/2022 Below is the latest list of SMS messages that we have confirmed as fraudulent. Remember if you receive any of these messages, never click on the link within the SMS. If you receive any SMS that you believe to be ...

Resolved! calling the help desk

i have tried calling the heldesk and they keep asking me for 3 letters from my password, which does not work, i was told i can changhe my pw on account settings but have yet to find the tab 

colinmcs by Joining in
  • 406 Views
  • 3 replies
  • 0 kudos

Offensive spam

I get regular offensive spam and have set security to not allow spam but some still get through. The other issue is naturally some spam is not spam and by having to take this action I may miss something genuine. I suspect the source of the spam is on...

Latest Phishing News 21/02/2023

Latest Phishing News 21/02/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 395 Views
  • 0 replies
  • 0 kudos

Malware

I've recently received a "too many bad emails" alert from Internet security team resulting in email sending temp. frozen and now a possible malware (nymaim) alert.I'm using a Mac desktop. I have MacAfee and have also run Avast - nothing found. Passwo...

Robin131 by Joining in
  • 707 Views
  • 8 replies
  • 0 kudos

Resolved! Virgin Services e-mails

I am receiving e-mails from "Virgin Services" with a PDF file to check my bills now, but they don't look like normal Virgin Media notices. Some are sent to Virgin Media Web team with a Bcc to me. Are they genuine?

DMS369 by Joining in
  • 883 Views
  • 5 replies
  • 0 kudos

Locked Email Account

Hi VM,I'm having issues using my account via the virginmedia.com sign in page.  The email section does not recognize my virgin media email address & password and when I go through the reset password section, it tells me that the email address does no...

Latest Phishing News 20/02/2023

Latest Phishing News 20/02/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 399 Views
  • 0 replies
  • 0 kudos

Child Safe switched OFF but blocking sites

My child safe options are switched off. I have confirmed this via phone call with virgin media. I have tried switching them on and then off multiple times. Despite this, Certain websites are still being blocked with the virgin media message that my c...

Los1709 by Tuning in
  • 2319 Views
  • 32 replies
  • 0 kudos

SNMP Alert

I keep getting these SNMP Alert emails. We added some security cameras last year and I think that's the issue because these messages started almost immediately after that. It doesn't happen everytime but often, when we access the camera feed via our ...

SadieB by Joining in
  • 1167 Views
  • 10 replies
  • 0 kudos