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Latest Phishing News 07/11/2024

Latest Phishing News 07/11/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 VIR...

Int-Sec by Moderator
  • 130 Views
  • 0 replies
  • 0 kudos

Latest Phishing News 21/10/2024

Latest Phishing News 21/10/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V0l...

Int-Sec by Moderator
  • 842 Views
  • 3 replies
  • 0 kudos

Websafe / Childsafe issues - F011306655: UPDATE: RESOLVED

Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...

ModTeam by Moderator
  • 1819 Views
  • 0 replies
  • 0 kudos

Web sites blocked by court order

Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company.   Movie2k-Movie4k download4allEZT...

Pete_DM by Moderator
  • 22523 Views
  • 0 replies
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Virgin Incorrectly Blocking Access to my website

Hi there, I am the owner of urlbae.com and I have had a number of our customers complain that websafe is blocking Virgin users from our website.  Our website works fine when our users access via mobile or if they connect using a vpn but directly with...

Security key

I am trying to log into my account but it asks for a security key to reset password, I have looked everywhere for this but cannot find any emails that would have security key in it.

Shalla by Joining in
  • 1847 Views
  • 3 replies
  • 0 kudos

Latest Phishing News 20/02/2024

Latest Phishing News 20/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1  ...

Int-Sec by Moderator
  • 324 Views
  • 0 replies
  • 0 kudos

Resolved! Phishing calls

this week received two scam calls one was from a lady claimed she was from virgin media and when i answered her she went silent and all i heard was office workers in the background no one speaking on the other end of the call the reason i am reportin...

leroy2 by On our wavelength
  • 929 Views
  • 4 replies
  • 0 kudos

Web safe not working

Hi, my websafe is not working.  I have children at home and need this to be working correctly as selected. I’ve tested various devices and none are blocking unsuitable websites/images.We have tried deselecting and reselect but has not worked.  Please...

b-b-b by Joining in
  • 395 Views
  • 1 replies
  • 0 kudos

Latest Phishing News 16/02/2024

Latest Phishing News 16/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 W...

Int-Sec by Moderator
  • 431 Views
  • 0 replies
  • 0 kudos

Re: Web safe not working when enabled

Hi, could someone from VM also reach out to me, the Child Safe settings have always been very responsive to any changes I made but they currently won't register any changes and so my home broadband is unprotected.

lestar by Joining in
  • 248 Views
  • 0 replies
  • 0 kudos