on 13-04-2023 07:45
I have disabled 'Child Safe' feature but i am still blocked for Adult content is there a setting in the hub that needs to be set? This all worked fine on my old Hub 3, but now i have a new Hub 5 and a new account.
Answered! Go to Answer
on 13-04-2023 07:54
VM need to fix their systems for Child Safe, there are regular reports that it failed to Enable / failed to Disable.
Below is a workaround...
Bypass Child Safe
Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem.
If you changed the computer's network settings to use any Public DNS does that re-gain access.
Try with OpenDNS using 208.67.222.222 and 208.67.220.220
I am picking this one as there are instructions here : https://use.opendns.com/
For Google Public DNS is would be the same method but 8.8.8.8 and 8.8.4.4
on 13-04-2023 07:54
VM need to fix their systems for Child Safe, there are regular reports that it failed to Enable / failed to Disable.
Below is a workaround...
Bypass Child Safe
Restarting the Hub will not help as it is the VM DNS and not the Hub that is causing the problem.
If you changed the computer's network settings to use any Public DNS does that re-gain access.
Try with OpenDNS using 208.67.222.222 and 208.67.220.220
I am picking this one as there are instructions here : https://use.opendns.com/
For Google Public DNS is would be the same method but 8.8.8.8 and 8.8.4.4
on 10-03-2024 14:06
Brilliant that actually worked i can't believe it