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Is this a fraudulent message?

Joining in

Today I received the below message and think it looks very suspect. Can anyone confirm if ntl accounts are being withdrawn. If so It seems very short notice! Thanks

Dear User,

We are closing all old versions of our as of  03/07/2024

Please follow the link below to update your account :                                             

Thank You. 

Please take note that you have less than 24 hours to resolve this issue; otherwise, your account may be terminated


Very Insightful Person
Very Insightful Person

Yes it is a scam email.  Check the security forum for the most recent examples posted by the Internet Security team.

See email 3 in this post:


I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Please read the FAQs
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

Forum Team
Forum Team

Hi Margaret_Turner

Thank you for your post and welcome to our community.

As Graham_A has said, this is a scam yes.

Please do not click the link or respond to that email. 

You did the right thing by checking 🙂

There is some further helpful information here on how to spot scam emails.

If you have any further questions, please pop back to us here and we would be happy to help. 

Vikki - Forum Team

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