Forum Discussion

FredBloggs60's avatar
FredBloggs60
On our wavelength
2 years ago
Solved

Security Certificate message

Since approximately 0230 today I can't access Virgin Media Store, BBC iPlayer, ITV, Channel 4, YouTube, etc.

I can't access the help either. 

I get a message saying that the security certificate from "content.dtv.virginmedia.com" is not trusted by your computers operating system.

  • The security certificate issue was raised as a fault ref: F011194787 but has now been fixed

  • Since this morning unable to use any apps 

    Message is saying Security Certificate is not trusted by your computor operating system.

    Unable to find any solutions on this forum 

    Please help

    • Alami's avatar
      Alami
      Tuning in

      There are 4 threads on this security message, but NO help or explanation from Virgin Media 🤦🏻‍♀️Seems like everyone is having this problem ☹

  • newapollo's avatar
    newapollo
    Very Insightful Person

    The security certificate issue was raised as a fault ref: F011194787 but has now been fixed