Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Latest Phishing News 22/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...
Hi, I’ve come back from holiday to find (eventually) child safe mode has been enabled. My account shows it as off already; I tried turning child safe on & off, but this gets an error ‘unable to save change’. I’ve tried both the website and the app, &...
Latest Phishing News 25/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Hi, the other day I got a text which looks very suspicious as it came from a mobile number and has numerous spelling errors and broken grammar. I didn't reply, but please let me know whether to report it to my network. Hi <my name> it's abid from vi...
Hi Really hope someone can help with this.I logged onto my HUB 5 router this morning. It showed 4 devices , 3 of which i know because of MAC addressone is my laptop , i know it's MAC address and IP, and showed connected to Wifihowever the was a secon...
I'm debugging a DNS problem I see on my parents' internet connection which is a residential Virgin Media connection.I find that when I query the DNS for a record that I expect will include an RFC 1918 address in its results then the query times out. ...
Latest Phishing News 22/09/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
I keep getting phone calls about the changeover from a foreign speaking lady. I have already been notified by email that change over will be November. are these phone calls genuine as I don’t continue the call as I am worried about being scammed ...
Hello I’m trying to activate the child save mode to block access to porn sites but it won’t click on it keeps saying the settings weren’t saved. Can you help please. Thank you
I’ve received this text which on doing a search I believe is not a scam (which I at first thought) but my next question is if it is genuine do I really need the adapter? I don’t have a home phone connected… I replied ‘CALLBACK’ but nothing happened T...
