Hello, We're aware that some of you may be experiencing Websafe / Childsafe problems and that it's not working as expected despite switching the settings on and off. We're sorry for the inconvenience caused and we hope to get it resolved as quickly a...
Latest Phishing News 10/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
Latest Phishing News 09/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 0_2...
Here is an updated list of all the web sites that have been blocked on our network, as they’ve been found to be infringing copyright or trademark. As a responsible ISP we obey court orders addressed to the company. Movie2k-Movie4k download4allEZT...
Latest Phishing News 01/05/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Upd...
I have enabled child safe and even added some explicit sites to the deny list on the account page, however these sites are not blocked and are still accessible.I have the Virgin media hub running in Modem mode and a 3rd party router attached that is ...
Latest Phishing News 15/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 T...
Latest Phishing News 14/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
I would like to confirm that a person knocking on my door is a legitimate employee from Virgin Media. Can I ask for a PM?
Latest Phishing News 13/11/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Vir...
Hi, The main reason I joined up is that I cannot enable Web Safe/ Child Safe. I get the message "Sorry the changes you made were not saved, please try again" upon saving. I've seen multiple instances of this problem on your forum dating back over a y...
I received the below email 3 days ago and have followed all of the instructions at https://www.virginmedia.com/help/security/why-is-my-virgin-media-email-hacked(I've removed the password and my email address from the below mail but the password was ...
Web Safe - Virus and Child Safe setting options are not switched on due to following error message:Sorry the changes you made were not saved, please try again!
Since the weekend I can’t access my sports club website where I coordinate community activity and fundraising. Have issues using VM Wi-Fi - 3 different laptops with different browsers and phone. None work. All fine with these devices if I use mobile ...
Can anyone please assist, from last Wednesday myemail address was hacked on Facebook and since then my LinkedIn account/Microsoft One drive account have all been shut down to me as well as all my passwords were changed and my recovery shut down to m...
