cancel
Showing results for 
Search instead for 
Did you mean: 

Virgin media sales rep identity check

dredzik
Tuning in

I would like to confirm that a person knocking on my door is a legitimate employee from Virgin Media. Can I ask for a PM?

1 ACCEPTED SOLUTION

Accepted Solutions

Thank you for joining me on private message @dredzik 

I can confirm that from the information you provided, the agent is a legitimate field sales team member of Virgin Media. 

We always take on board the feedback we receive so we can collect the information and use it to learn more about the areas we need to improve. We will certainly pass this information along to the relevant teams.

Here to help 🙂
Virgin Media Forums Agent
Carley

See where this Helpful Answer was posted

13 REPLIES 13

dredzik
Tuning in

@David_Bn Could I also check sales rep details with you?

Hi @dredzik 

Welcome to the community forums 

Sorry to hear of your concerns, do you have the sales rep details on hand that I would be able to collect via private message to check at our side? 

Here to help 🙂
Virgin Media Forums Agent
Carley

dredzik
Tuning in

@Carley_S Thank you, just PM-ed you.

Thank you for joining me on private message @dredzik 

I can confirm that from the information you provided, the agent is a legitimate field sales team member of Virgin Media. 

We always take on board the feedback we receive so we can collect the information and use it to learn more about the areas we need to improve. We will certainly pass this information along to the relevant teams.

Here to help 🙂
Virgin Media Forums Agent
Carley

Hi, 

can I also confirm a sales rep with you?

thanks

steve

Hi @SteveW33 thanks for your message.

You can of course, please allow me to send you a PM so I can look into this further.

Kindly expect this soon and respond directly when you can!
Many thanks

Tom_W

Hi,

I recently had a visit from a sales rep for Virgin Media. Please could I PM to verify they are legitimate?

Also (apologies I am not sure where to ask this) - The sales rep told me that Virgin Media are doing/have done works in my area, but the website does not include my area yet for broadband coverage. Please is there a way to check the expected broadband coverage/quality before registering?

Hi @Sarah53 👋

Welcome to out Community Forums and thanks for your post. 

Sure! I'll pop you a PM 📩 now to help further. 

Hope to hear form you soon!

Ayisha_B
Forum Team

New around here? Check out the do's and don'ts, in our Community FAQs


Hi Ayisha_B,

Apologies, I responded to your tag via email but am not sure how to proceed. Please could you advise?