Hi, feel the need to rant, November a fault was found in cable and a cable repull advised, three appointments made, no one appeared, no phone call, nothing, had to phone customer services to find out what was happening, each time being told to wait until 6pm (apt time was 1-6pm), all they did was rearrange another date. Today’s apt was 6/1/24 1-6pm. Phoned at 4.30, told to wait until 6, ……. Well it’s now 6.05, Guess what, no show, no calls, really fed up. How do I get this sorted, help is needed as customer services can’t help.
