Basically the title.Was struggling with poor signal in my upstairs bedroom on my Hub 3. Decided to get a TP Link Ax3000 as recommended on this sub.Long story short my Internet went a bit funny and had to get an engineer in.Super nice guy who just off...
Hi, I've noticed that the pavement cable cover is broken - can a new one be fitted?Thanks,
Hi Michael_JK. Just had a cable linked up to my property by Kelly Communications and they have informed me that the the pavement cable cover was missing from the outside of my property. Would it be possible to get a new one fitted? Thanks
Hi. I want to have my router moved from the boxroom to the living room downstairs.I have read that this can be done by an engineer at a cost of £25.Can I ask for help i getting this done.Thank you.
Hi,I'm a self-builder and the government added connectivity requirements for developers last year. How might I obtain a quote for gigabit ready connectivity from you please?thanks
We signed up in December for broadband as we'll be moving this week. On sign up I chose the engineer visit, but must have done something wrong because it went through for Quick start instead. The house was empty for a few years and the wires don't lo...
Came back tonight and my cable box cover is missing, can a member of the team book a visit?
Hi Ayisha, I have the same issue. Please can you help me to arrange getting it fixed. Thanks
I was originally scheduled for install on the 26th of October. Then that was delayed to mid November then December and now it was supposed to be today (2nd January) no one has shown up ever. Every time I phone/contact support they give me the same ru...
Dear Virgin Media Team I have received the start-up kit, but we need a Virgin Wall Socket installed at our home. Can someone please address this on priority. Regards, Rashik [MOD EDIT: Post split to create own thread]
