Hi, i am a new customer to Virgin Media.on the 13.12.2023 i have ordered my new broadband package to be delivered on the 02.01.2024, today the broadband was not delivered and i have no information on whats next. I haven’t received any email with my a...
HiI recently had an issue with my connection often lagging or disconnecting and we had an engineer come on site and they replaced some cabling and then things were great for a day or two. We have started getting some issues again, and when i logged i...
Virgin literally chased me to come on board.1. They didn't send a technician so I don't have PHONE OR INTERNET at my business in the most damaging week of the week in retail!2. They sent kit to wrong address3. They have marked my account as residenti...
Hi All,Can anyone recommend the best course of action to have my access point moved by VM?Many thanks for any advice Wes
Could someone at Virgin Media help with this please......My 88 year-old mother had Virgin broadband and landline installed last April. A new cable was run under the garden and drive to the road and a new router installed inside the house. But it's ...
I have 2 of the new black WiFi pods, when connected do they talk to each other & the one nearest the hub 5x connects to it forming a mesh system,my hub is in the windowsill behind the tv, the engineer said he couldn’t extend the cable to put the hub ...
Hi could anyone tell me what the area reference code for s65 3rn is please
Hi my WiFi booster pod started buzzing and over heating approx 6 weeks after we got it, Iv rang VM today regarding another matter and mentioned we need a new booster due to being unable to plug the one we have in but was told they could not order a ...
My Broadband Box hasn’t arrived, who do I contact?
