Brown box

[Mclellands53]

My brown box outside is broken how do i get this replaced

[Ashleigh_C]

Hi there @Mclellands53 

Thank you so much for your post and welcome to the community forums, it's great to have you back.

I'm so sorry to hear that you have faced this issue with your omnibox. Could you post a picture of the Omnibox?

[Mclellands53]

These are the pictures of the broken box

 

 

[Molly_T]

Hi Mclellands53 👋, thank you for returning and posting this picture as requested. 

We just need to confirm a few account details via PM so we can book in an appointment to get this resolved for you. I will do this for you now - you can find the PM in the top right corner of the page in your Inbox. 📩 We can then return to this public thread with another update when possible. Thank you for your patience in the meantime!

Wishing you all the best. 🌞

[Mclellands53]

 

[Joseph_B]

Hey @Mclellands53,

Thanks fort getting back to us, I can see my colleague Molly has already sent you a private message to further discuss this, if you would like to respond to her via the private message function in the top right of your screen, she will assist you in getting this flagged.

Cheers. Joe