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Brown external cable box - repair needed

wrendy
Just joined

2 weeks ago

I need to request a repair to my external brown cable box. It is damaged and I had a temporary connection issue last week which may be related (eg maybe a fox/cat got to the wires?) and I would like to get it fixed before the wires get further damaged, thank you

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2 REPLIES 2

Tudor
Very Insightful Person
Very Insightful Person

2 weeks ago

The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post.


Tudor
There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2
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Gareth_L
Forum Team
Forum Team
In response to Tudor

a week ago

Hello wrendy.

Thanks for your first post and welcome to our community. As @Tudor has advised we are able to help arrange for the brown box to be replaced before the pesky animals come back for seconds.

If you don't mind, I will need to send you a private message to pass security first though.
If you can check the logo top right of your screen that would be great. 
Regards     
Gareth_L
 

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