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Broadband hub not recieved

Elifcayhan
Joining in

on ‎03-09-2023 09:48

Hello,

I ordered fibre broadband hub which was supposed to arrive on August 31 but I still haven’t received it and there has been no update on Yodel tracking since that day. I talked to Yodel but they don’t seem to help. Could anyone look into this urgently please?

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Ashleigh_C
Forum Team
Forum Team

on ‎05-09-2023 10:24

Hi there @Elifcayhan 

Thank you so much for your post and welcome to the community forums, it's great to have you here.

I am so sorry that this has happened, can I just check have you received a contract at all confirming your delivery and order? 

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