Wi-Fi keeps dropping in/out.

[Bobbedi_Bob]

Hi all,

Going slightly crazy this past week or so as the Wi-Fi keeps dropping, then reconnecting which is really messing up working from home as I have to log-into a remote server again every time this happens.

All self-tests are fine .... and cannot find a way to book an engineer as the website just sends me round in circles 'testing' the connection etc. each time.

Any idea how I get this fixed please?

Thanks.

[Chris_W1]

Hi Bobbedi_Bob, thanks for the message and welcome back to the forums. 

Can you confirm if you are still having issues with the service or have things now been resolving. 

Chris.  

[Bobbedi_Bob]

Hi Carley,

Graph pasted below .... does that help explain the drop-outs?

[Robert_P]

Sorry Bobbedi_Bob, we can't see the second post, can you try it again making sure it doesn't contain any personal information such as IP address or account number.

Rob