Router content settings

[Makembasher]

I’m a new Virgin Media customer and my new router is not by default downloading content without me, for example on an email, clicking on “download content”

How do I change this setting so that all content is downloaded by default?

[Client62]

The email program / app downloads the content ( images ) , having changed to a new network that my need to be re-enabled.

There is nothing in the Hub to control this.

[用心棒]

In webmail, select ⚙ > Security > Allow pre-loading of externally linked images.

NB: be aware that enabling this option will reduce your security as unscrupulous individuals / organisation may use it to reveal information about you; i.e. location, date and time content was viewed, etc.

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[Travis_M]

Hi @Makembasher 

Thanks for posting on our community forum and sorry to hear about the issue with your router.

Have you been able to try the above advice? This should resolve the issue, please do be sure to keep us updated 🙂

[Makembasher]

Yes, all sorted now.

for some reason the filter blocking come adult content was switched on I’ve now changed Websafe settings and also installed the Virgin Firewall app and a VPN 

[John_GS]

Hi @Makembasher 

Thanks for coming back to the thread and confirming all sorted 🙂

Do pop back if you ever need further assistance.

Best wishes.