Router Red light

[connormccarthy]

Hello my hub is permanently cutting off and going red on the hub. Ive reset it multiple times and turned it off from the plug. Ive tried checking my service status and it just freezes and says they are unable to do this right now. I believe there's probably an issue with my hub. What can I do guys 

[Steven_L]

Hey connormccarthy,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your router at the moment. I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L