POWER LEVELS & SNR: TECHNICAL PRIMER (Updated October 2016) PART A - APPLICABLE DOCSIS STANDARDS INTRODUCTION There are no precise numbers for power levels although you can be sure that the numbers offered as optimal here will not be the c...
Hi how do I order the Wi-Fi pods as can’t get the connect app to work?
Hi all, I noticed for the first time today that the usual virgin media WiFi network isn't there on the tube. Is this being phased out? [MOD EDIT: Please see update on post 111 here]
UNDERSTANDING KEY ASPECTS OF WiFi WiFi is a somewhat notorious, though essential commodity. In many cases, when its behaviour does not meet the user’s perception of the claims made by the ISP (e.g. Virgin Media), the blame is quickly heaped on the IS...
Seeing so many posts about Good, Bad & ugly Wifi, I thought I would post some suggestions for people out there. There are definitely good, midrange & poor routers with quite variable performance wifi. Never expect a mass market product to be the b...
N Warning: Long, dull, a bit technical. NHaving needed to repeat myself a few times, I thought I'd share my understanding of what you might find in a Hub 3's network log when things go wrong, and what it means. First of all, this post is based on my...
Internet seemed to drop at 9 after about 30 mins of packet loss issues, anyone else having issues or just me
I have read some of the resolutions to this issue and as I am not a techl I will find it difficult to undertake some of the stuff mentioned you talk about the pods which as I understand are plug in solutions .How will this help when some of the rooms...
Hi,I need to order some extender pods but the app just send me around in circles. Can someone PM me please?Thanks
I need a WiFi pod for my son's bedroom, the room furthest away from router. Signal is really bad in there but when I called the support line they said I couldn't get one? When I was sold virgin media they promised full coverage and if not pods would...
Hi all,Going slightly crazy this past week or so as the Wi-Fi keeps dropping, then reconnecting which is really messing up working from home as I have to log-into a remote server again every time this happens.All self-tests are fine .... and cannot f...
Please as soon as possible, no internet from last week. I have book today ( Monday 3rd July) , but still no information from my account. Thanks
Orange light been on since start and still not been sorted wifi keep dropping and on a night there is nothing at all
I am having poor connection issues ,Internet dropping frequently and I have checked my logs and shows which I believe is my upstream power levels are lower than it maybe should be ? Lowest is 30.8 highest is 32.2
Hi - I am having a similar problem with ordering a wifi pod. Is there a possibility you can assist me with this please Thanks Ken [MOD EDIT: Post split to create own thread.]
After attempting multiple reboots to try and fix the issue / thinking it was connection issue the HUB 3.0 LED is constantly red.After searching the community for the issue - I see that there is posts about this. I phoned the VM helpline. The engineer...
