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Wifi pods

Joining in

Please can anyone tell me how to order wifi pods? Virgin media connect app tels me that I need wifi pods but it doesn't give me option to order them.


Joining in

Yes @pellucid05 I'm in the same position. Hopefully somebody from Virgin can help. Live chat and phone number useless in helping so far.

I phoned on Sunday, got through in minutes.

Spent even longer minutes answering script questions but eventually the call handler realised I couldn't do a WiFi speed test upstairs as there was no WiFi.

Pod ordered and delivered Wednesday.

0345 454 1111 is the number I used.

Forum Team
Forum Team

Hi Pellucid05,

Thank you for reaching back out to us in our community and welcome back, sorry to hear you have black spots where WiFi isn't reaching but have been unable to order our WiFi Max,

So I can help I will send you an invite into a private chat, please look out for the white envelope to accept.